Contact Us

Thank you for your interest in reaching out to us! We value your feedback, questions, and inquiries. Please feel free to contact us using any of the methods below:

Email: For general inquiries and customer support, please email us at Orders@theplantpapis.com

Phone: You can reach us by phone Monday- Friday 8am-5pm at +1 (305) 987-1602.

Social Media: Connect with us on social media platforms:

• Facebook @theplantpapis
• Twitter @theplantpapis
• Instagram @theplantpapis_

We strive to respond to all inquiries within 24-48 hours during our regular business hours. Thank you for choosing us! We look forward to assisting you.

BEFORE you contact us, here are some answers to common questions :)

When will I receive my tracking number?

You will usually receive your tracking number within 1 to 2 days.

Why isn't my tracking number working?

It may take up to 5 days for your tracking number to activate once you receive it.

How fast is the delivery time?

7-30 Days

What is the exchange/return policy?

We value our customer experience. If you have any problems with our products,  let us know and we will work with you on next steps.